Nicholas Tufaro
IT Project Manager
New Website: https://www.tufaroinformationsystems.com/ Click on the Facebook icon to get to the new website!
about
As a people-oriented Technical Project/Program Manager I have proven experience delivering technically complex cross-functional projects from inception through closure. I am known for being a creative thinker with experience using SDLC including both Waterfall & Agile methodologies and use of Scrum framework to manage progress, identify issues, tracking mitigation strategies for issues, and ensuring stakeholder and product owner requirements delivery, while actively enforcing change control to drive delivery of high-quality, on time & under budget requirement solutions. My history shows a record of cultivating strong client relationships, developing and driving strategies, and training cross-functional teams.
Some of my successes include:
- Leading research and project plans to ensure successful, profitable implementation.
- Managing time to goals and plans of action to facilitate client, team and personal organization.
- Communicating plans, methods & solutions in written, verbal and presentation/training formats.
- Negotiating with technology teams at state, local government, clients and vendors to reduce costs.
- Facilitating cross team relations to improve communications and process and change management.
- Assessing system deficiencies and risk management, improving processes by 84% and 100% accuracy.
Education:
Master of Information Technology, Project Management, American Intercontinental University Bachelor of Arts, Mass Communications, Brooklyn College
Project Management Professional (PMP)® (#2166304) expiration date: March 2021
Agile Certified Practitioner (PMI-ACP)® (#2166304) expiration September 2022
Certified ScrumMaster (CSM)® (#1195646) expiration February 2022
Team Kanban Practitioner Certification
Publications: Conflict: Confidentiality and the Collaborative Work Environment Ten Steps to Successful Software Implementation
Education
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New Website!
https://www.tufaroinformationsystems.com/
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Master of Information Technology, focus Project Management
American Intercontinental University
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Bachelor of Arts, focus Mass Communications
Brooklyn College
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Project Management Professional (PMP)
Project management institute
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PMI Agile Certified Practitioner (PMI-ACP)
project management institute
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Team Kanban Practitioner
Lean Kanban University
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Certified ScrumMaster
Scrum Alliance
Timeline
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Technical Consultant/Project Manager, Apex Systems
Client facing Technical Consultant coordinated efforts to establish transmission connectivity for mid to large cap clients for cash management services working with their technology, staff and third-party vendors. Utilized Scrum standup meetings and sprints between five and seven days. Provided services for up to 20 clients in the private and public sector industries such as academia, state pension, health care and manufacturing. Short term Contract Client: Bank of America.
• Onboarding the University of Maryland's Medical Center in under 10 days. -
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Project Manager/Process Improvement, INSYS Group, Inc./Luxoft
Process Improvement Specialist for Internal Product, focusing on executive management reporting for strategic decision making. Reduce processing time and simplify the execution of daily and monthly management reports. Used data capturing techniques to transform and load data into metrics and key performance indicators. Contractor Client: CitiGroup.
• Improved Efficiency of Daily Release Management Report. -
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Business Analyst, DiSys/Princeton Information Systems
Generated comprehensive monthly scorecards using testing metrics and Key Performance Indicators (KPI) on defect resolution, testing and cycle time of fixes. Chaired meetings with development leads and testing leads, gathering information to determine root cause then setting up agreed upon milestones to track the progress of the defect remediation. Contractor Client: CitiGroup.
• Improved the Integrity of Testing Key Performance Indicator (KPI) Reporting. -
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IT Project Manager/Project Change Manager, JP Morgan Chase
Recruited from Contractor position to the Implementation Manager. Led process improvement, scheduling management, communications management and scope management. Gathered raw data on performance, transforming the same data and reporting measurable activities to senior management to show improvement. Designed training materials and training sessions on newly improved process for team members. Taught sessions in person and through WebEx.
• Reduce System Downtime by 75%.• Training Technical and Business Partners.
• Repaired system errors causing a High Rate of Denied Transactions.
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Software Developer/IT Project Manager/Consultant, Collabera
Provided programming solutions to business problems as a consultant for JPMorgan Chase's Electronic Benefits Payment group. Their major problem was that many of the authorization transactions were being declined because of timeouts. Contract Client: JP Morgan Chase.
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Software Developer/Consultant, US Consulting
Identify components on their Hewlett Packard Non-Stop platform as it pertained to their credit card payment system. Design, test and present to management, then implement programs that would extract the data, convert it to IBM's VSAM file structure then load that data onto the IBM system through Connect: Direct. Contract Client: Kohl’s Department Stores.
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Software Developer/Consultant, US Consulting
Design, creation and testing program solutions to move data from the legacy HP Non-Stop computers to the newer IBM platform. This was part of a conversion as Lord & Taylor was acquired by the Hudson Bay Company. Part of the requirement was to convert the data from flat records to a structured database model so that the number of retail stores to be supported was not limited to 200. The new database structure would support up to 1,000 retail stores. Contract Client: Lord & Taylor.
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Technical Project Manager, JP Morgan Chase
Gathering business and functional requirements, documenting, presenting and maintaining them. Managing high profile projects related to food stamp program and disaster services for states such as Louisiana, California, West Virginia and Wisconsin. Client facing as well as third party facing responsibilities. Scheduling, managing and reporting conversion events. Chairing design and project meetings.
• Created a Project Plan to covert California Consortium.• Hurricane Katrina and Louisiana support.
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Systems Analyst III/Business Analyst, Fifth Third Bank
Process Improvement activities related to identifying core code functionality and customization as well as documentation and developing and standardizing client facing documents and software implementation.
• Standardization of Client Facing Documents.
Achievements
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Received one or more certifications
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*MIT, Project Management, American Intercontinental University *BA, Brooklyn College
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Limited-edition achievement recognizing early members of Workfolio
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Considerable experience using technology
Resources
Images
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PMI-ACP Agile Practitioner -
PMP Certificate -
Certified KANBAN -
PMITB 2019 - teaching Procurement at PMP Bootcamp -
Certified ScrumMaster
Links
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PMP Cerification
www.youracclaim.com/badges/7082415b-6f7b-40de-bb90-c50f3a0a5bc7
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PMI-ACP Certification
www.youracclaim.com/badges/e9217bad-011f-414a-af8d-69a5ab51860e
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Team Kanban Certification
EDU.LEANKANBAN.COM/USERS/NICHOLAS-TUFARO
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CSM Certification
certification.scrumalliance.org/accounts/1051634-nicholas-tufaro/certifications/1195646-csm
Files
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Presentation: Ten Steps to Successful Software Implementation
pdf, 603.66 KB
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Tufaro_Nicholas_PREMIUM RESUME.pdf
pdf, 231.80 KB
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Tufaro_Nicholas_MULTIPURPOSE ONE PAGE RESUME.pdf
pdf, 178.13 KB
