Nicholas Tufaro

IT Project Manager

New Website: https://www.tufaroinformationsystems.com/ Click on the Facebook icon to get to the new website!

Nicholas Tufaro

about

Business Analyst | Information Technology | CSM | QA Analyst | PMP | PMI-ACP | Certified Kanban Practitioner | Data Analytics | Stakeholder management | Quality Management

As a people-oriented Technical Project/Program Manager I have proven experience delivering technically complex cross-functional projects from inception through closure. I am known for being a creative thinker with experience using SDLC including both Waterfall & Agile methodologies and use of Scrum framework to manage progress, identify issues, tracking mitigation strategies for issues, and ensuring stakeholder and product owner requirements delivery, while actively enforcing change control to drive delivery of high-quality, on time & under budget requirement solutions. My history shows a record of cultivating strong client relationships, developing and driving strategies, and training cross-functional teams.

Some of my successes include:
  • Leading research and project plans to ensure successful, profitable implementation.
  • Managing time to goals and plans of action to facilitate client, team and personal organization.
  • Communicating plans, methods & solutions in written, verbal and presentation/training formats.
  • Negotiating with technology teams at state, local government, clients and vendors to reduce costs.
  • Facilitating cross team relations to improve communications and process and change management.


  • Assessing system deficiencies and risk management, improving processes by 84% and 100% accuracy.

Education:
Master of Information Technology, Project Management, American Intercontinental University Bachelor of Arts, Mass Communications, Brooklyn College


Project Management Professional (PMP)® (#2166304) expiration date: March 2021
Agile Certified Practitioner (PMI-ACP)® (#2166304) expiration September 2022
Certified ScrumMaster (CSM)® (#1195646) expiration February 2022

Team Kanban Practitioner Certification

Publications: Conflict: Confidentiality and the Collaborative Work Environment Ten Steps to Successful Software Implementation

Education

  • New Website!
    https://www.tufaroinformationsystems.com/
  • Master of Information Technology, focus Project Management
    American Intercontinental University
  • Bachelor of Arts, focus Mass Communications
    Brooklyn College
  • Project Management Professional (PMP)
    Project management institute
  • PMI Agile Certified Practitioner (PMI-ACP)
    project management institute
  • Team Kanban Practitioner
    Lean Kanban University
  • Certified ScrumMaster
    Scrum Alliance

Timeline

  1. Technical Consultant/Project Manager, Apex Systems

    Client facing Technical Consultant coordinated efforts to establish transmission connectivity for mid to large cap clients for cash management services working with their technology, staff and third-party vendors. Utilized Scrum standup meetings and sprints between five and seven days. Provided services for up to 20 clients in the private and public sector industries such as academia, state pension, health care and manufacturing. Short term Contract Client: Bank of America.
    • Onboarding the University of Maryland's Medical Center in under 10 days.

  2. April 2018 - December 2018
    Project Manager/Process Improvement, INSYS Group, Inc./Luxoft

    Process Improvement Specialist for Internal Product, focusing on executive management reporting for strategic decision making. Reduce processing time and simplify the execution of daily and monthly management reports. Used data capturing techniques to transform and load data into metrics and key performance indicators. Contractor Client: CitiGroup.
    • Improved Efficiency of Daily Release Management Report.

  3. April 2015 - July 2016
    Business Analyst, DiSys/Princeton Information Systems

    Generated comprehensive monthly scorecards using testing metrics and Key Performance Indicators (KPI) on defect resolution, testing and cycle time of fixes. Chaired meetings with development leads and testing leads, gathering information to determine root cause then setting up agreed upon milestones to track the progress of the defect remediation. Contractor Client: CitiGroup.
    • Improved the Integrity of Testing Key Performance Indicator (KPI) Reporting.

  4. September 2012 - July 2014
    IT Project Manager/Project Change Manager, JP Morgan Chase

    Recruited from Contractor position to the Implementation Manager. Led process improvement, scheduling management, communications management and scope management. Gathered raw data on performance, transforming the same data and reporting measurable activities to senior management to show improvement. Designed training materials and training sessions on newly improved process for team members. Taught sessions in person and through WebEx.
    • Reduce System Downtime by 75%.

    • Training Technical and Business Partners.

    • Repaired system errors causing a High Rate of Denied Transactions.

  5. November 2011 - September 2012
    Software Developer/IT Project Manager/Consultant, Collabera

    Provided programming solutions to business problems as a consultant for JPMorgan Chase's Electronic Benefits Payment group. Their major problem was that many of the authorization transactions were being declined because of timeouts. Contract Client: JP Morgan Chase.

  6. March 2011 - August 2011
    Software Developer/Consultant, US Consulting

    Identify components on their Hewlett Packard Non-Stop platform as it pertained to their credit card payment system. Design, test and present to management, then implement programs that would extract the data, convert it to IBM's VSAM file structure then load that data onto the IBM system through Connect: Direct. Contract Client: Kohl’s Department Stores.

  7. July 2010 - December 2010
    Software Developer/Consultant, US Consulting

    Design, creation and testing program solutions to move data from the legacy HP Non-Stop computers to the newer IBM platform. This was part of a conversion as Lord & Taylor was acquired by the Hudson Bay Company. Part of the requirement was to convert the data from flat records to a structured database model so that the number of retail stores to be supported was not limited to 200. The new database structure would support up to 1,000 retail stores. Contract Client: Lord & Taylor.

  8. November 2004 - September 2009
    Technical Project Manager, JP Morgan Chase

    Gathering business and functional requirements, documenting, presenting and maintaining them. Managing high profile projects related to food stamp program and disaster services for states such as Louisiana, California, West Virginia and Wisconsin. Client facing as well as third party facing responsibilities. Scheduling, managing and reporting conversion events. Chairing design and project meetings.
    • Created a Project Plan to covert California Consortium.

    • Hurricane Katrina and Louisiana support.

  9. August 1999 - November 2004
    Systems Analyst III/Business Analyst, Fifth Third Bank

    Process Improvement activities related to identifying core code functionality and customization as well as documentation and developing and standardizing client facing documents and software implementation.
    • Standardization of Client Facing Documents.

Achievements

  • Received one or more certifications
  • *MIT, Project Management, American Intercontinental University *BA, Brooklyn College
  • Limited-edition achievement recognizing early members of Workfolio
  • Considerable experience using technology

Resources

Images

  • PMI-ACP Agile Practitioner
    PMI-ACP Agile Practitioner
  • PMP Certificate
    PMP Certificate
  • Certified KANBAN
    Certified KANBAN
  • PMITB 2019 - teaching Procurement at PMP Bootcamp
    PMITB 2019 - teaching Procurement at PMP Bootcamp
  • Certified ScrumMaster
    Certified ScrumMaster

Links

  • PMP Cerification
    www.youracclaim.com/badges/7082415b-6f7b-40de-bb90-c50f3a0a5bc7
  • PMI-ACP Certification
    www.youracclaim.com/badges/e9217bad-011f-414a-af8d-69a5ab51860e
  • Team Kanban Certification
    EDU.LEANKANBAN.COM/USERS/NICHOLAS-TUFARO
  • CSM Certification
    certification.scrumalliance.org/accounts/1051634-nicholas-tufaro/certifications/1195646-csm

Files

  • Presentation: Ten Steps to Successful Software Implementation
    pdf, 603.66 KB
  • Tufaro_Nicholas_PREMIUM RESUME.pdf
    pdf, 231.80 KB
  • Tufaro_Nicholas_MULTIPURPOSE ONE PAGE RESUME.pdf
    pdf, 178.13 KB

Contact

Location

Tampa, FL Area

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